Operations Business Manager driving commercial success for medical device company. Partnering with Area Sales leadership to enhance patient access to innovative technologies.
Responsibilities
Serve as the operations business manager for the East region
Partner closely with Area Sales leadership as a trusted liaison, contributing to business reviews, strategic planning, operational efficiency and other key initiatives
Apply deep expertise in Area business trends, pricing, rebates and contracts to deliver actionable analyses and insights through comprehensive workups and rigorous account due diligence
Generate strategic insights for management decisions via ad hoc analyses, reporting and scenario modeling
Consolidate and transform complex data and analyses into compelling presentations that communicate results, recommendations, and insights to management
Own Sales Enablement platforms, leading systems onboarding, technical troubleshooting and cross-functional partnership to ensure seamless operations
Lead strategic sales enablement initiatives that deliver measurable business outcomes through cross-functional collaboration with key partners such as Marketing, Sales Operations, Sales Training, Physician Training, and IT
Deploy and optimize customer segmentation models, ensuring alignment of business resources to high-value opportunities
Drive utilization and effectiveness of cross-functional customer-facing programs by improving visibility, assessing impact and refining strategies in partnership with key stakeholders
Design, deliver and train on customer-facing and internal sales tools that enhance decision-making and accelerate business growth
Requirements
Bachelor's Degree in related field of study
8+ years of previous related sales operations, business strategy and/or financial planning experience or equivalent work experience based on Edwards criteria
Willingness to work Area local hours
Travel a minimum of 30%
Master’s Degree or equivalent with 6+ years of related experience working in Sales, Marketing or Sales Operations in the medical device, healthcare or cardiovascular space (preferred)
Excellent written, verbal and visual communication skills
Strong business acumen and organizational skills
Experience in a customer-facing role with demonstrated ability to engage with clients
Ability to work independently without close supervision
Ability to manage project timelines and demonstrated accountability to commitments
Must be able to work in a team environment
Excellent analytical ability, including advanced technical proficiency with tools such as Excel
Experience using data visualization tools to develop dashboards such as Tableau or PowerBI
Capability to adapt to proprietary systems such as Salesforce.com (SFDC)
Benefits
Competitive salaries
Performance-based incentives
Wide variety of benefits programs to address diverse individual needs of employees and their families
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