Associate Operations Director leading US fulfilment operations for Wild Cosmetics. Overseeing logistics execution across major retail channels and driving customer experience improvements.
About the role
- Operations Specialist overseeing customs clearance for cross-border eCommerce in the Chinese market. Coordinate between partners and internal teams in Berlin and Leipzig.
Responsibilities
- Serve as operational SPOC for Chinese partners
- Coordinate customs clearance operations
- Manage invoicing and reporting
- Liaise with logistics partners
- Optimize operational processes
- Build trusted relationships
- Travel as needed
Requirements
- Native-level Mandarin and fluent English (C1+)
- Deep understanding of Chinese business culture
- Exceptional organizational skills
- Microsoft Office proficiency, particularly Excel
- Clear, adaptable communication
- Process-oriented thinking
- Ownership mentality
- Flexibility for travel
Benefits
- 30 days vacation
- company pension scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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