Senior Mortgage Loan Officer providing loan solutions for PNC's customers. Managing customer relationships and collaborating on mortgage transactions remotely.
About the role
- Bilingual Patient Care Coordinator at DuPont Clinic assisting patients with reproductive health scheduling and resources. Supporting patient care transitions and providing compassionate communication.
Responsibilities
- Answering the clinic phones and providing non-judgmental support and accurate information
- Explaining our services to callers over the phone and answering questions
- Scheduling patient appointments in our electronic medical record system
- Inputting lab work orders with LabCorp
- Taking deposits with online payment platforms
- Checking and responding to voicemail daily
- Checking and responding to online appointment requests
- Coordinating with clinicians directly about medical conditions
- Providing referrals to other clinics
- Providing referrals to funding and practical support organizations as needed
- Coordinating with referring providers to ensure we have all necessary labs and records for referred patients
- Other duties as assigned
Requirements
- Bilingual fluency in Spanish
- Strong dedication to reproductive health
- Resides in DC, Maryland, or Virginia
- Ability to commute to all-staff meetings/trainings
- Excellent phone customer service skills
- Prior experience in healthcare
- Highly detail-oriented
- Ability to communicate clearly and collaborate with team members
- Commitment to providing accurate information compassionately
- Vaccinated for Covid-19, subject to accommodation
- Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred)
- Medical assistant experience or experience working in medical settings
- Prior experience collaborating with abortion funds and/or practical support organizations
- Previous experience in abortion care or reproductive health (strongly preferred)
- Knowledge of the political landscape involving abortion care
- Experience in counseling, social work, and/or mental health/substance abuse programs
Benefits
- Medical Insurance
- Dental Insurance
- 401k with a company contribution starting after 6 months
- Periodic bonuses
- Paid time off and 10 paid holidays
- $500 of professional development funds
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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