Senior Manager of Salesforce consulting at PwC overseeing CCaaS engagements from strategy to execution. Support operational efficiency and client objectives through a range of consulting services.
About the role
- Shift Supervisor responsible for overseeing day-to-day activities and training associates at HMSHost. Ensuring compliance with corporate standards and providing high-level customer service.
Responsibilities
- Monitors and observes the day-to-day activities of subordinates
- Coordinates breaks for hourly associates
- Keeps management informed of area activities and any significant problems
- Completes opening, daily and closing procedures/checklists
- Coordinates with management for on-the-job training of new associates
- Operates cash register and voids transactions as needed
- Transfers supplies and equipment between storage and work areas
- Implements product rotation based on product code dates
- Resolves customer complaints in a manner consistent with company policy
- Practices excellent food safety and sanitation practices
Requirements
- Requires a High School diploma or equivalent (GED)
- Requires a minimum of 6 months supervisory/lead experience
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Food and beverage, cash handling, and customer service experience preferred
- Requires the ability to bend, twist, and stand to perform normal job functions
- Requires the ability to lift and/or move up to 40 lbs
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Job title
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Experience level
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