Assistant Store Manager driving sales and leading team at Pandora in Cranbourne. Fostering an exemplary customer service culture and supporting operations in a high - performing store.
About the role
- General Manager I managing QSR restaurant operations for HMSHost. Responsible for staffing, training, and ensuring high operational standards in Jacksonville Airport.
Responsibilities
- Manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M.
- Ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards.
- Uses broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant.
- Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare it for opening.
- Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment of thriving employee engagement.
- Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility.
- Provides restaurant staff(s) with consistent support, coaching, and encouragement necessary to achieve business goals.
- Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit.
- Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
- Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams.
Requirements
- GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.)
- Overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type of restaurant assigned.
- Restaurant P&L management experience for a minimum of 3 years
- Underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.
- Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles
- Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
- Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
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