Onsite General Manager

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About the role

  • Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
  • Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
  • Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit
  • Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
  • Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
  • Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives
  • Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team
  • Monitors and maintains restaurant equipment, schedules routine service or repairs as needed

Requirements

  • GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals
  • Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
  • Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
  • Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles
  • Restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.

Benefits

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

Job title

General Manager

Job type

Experience level

Mid levelSenior

Salary

$48,310 - $52,943 per year

Degree requirement

High School Diploma

Location requirements

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