Technical Product Manager managing the lifecycle of a SaaS application at Dropsuite. Responsible for API roadmap, integrations, and stakeholder collaboration in a hybrid working model.
Responsibilities
Define and execute the roadmap for public and internal APIs.
Drive API design standards, versioning, and lifecycle management.
Ensure APIs are scalable, secure, and developer friendly.
Own the end-to-end lifecycle of integrations: discovery, build, launch, and adoption.
Partner with external vendors and technology partners to deliver seamless integrations.
Improve developer onboarding, documentation, and sample code.
Define and track metrics for API usage, integration adoption, and developer satisfaction.
Work closely with engineering teams to reduce friction in implementation.
Gather and prioritize product requirements based on customer feedback, market insights, and industry trends.
Build strong relationships with customers, partners, and internal stakeholders to ensure successful launches and adoption.
Requirements
2–4 years of product management experience, preferably in a SaaS environment.
Hands-on experience with APIs, integrations, or developer-facing products.
Strong understanding of REST APIs, webhooks, authentication (OAuth, API keys), and data formats (JSON, XML).
Comfortable working closely with engineering teams on technical concepts.
Bachelor's degree in computer science, Engineering, Business, or a related field.
Excellent communication and cross-functional collaboration skills.
Familiarity with integration platforms such as Zapier, Workato, or MuleSoft.
Exposure to security, compliance, or enterprise SaaS environments is a plus.
Understanding of agile product development methodologies.
Passion for technology and product innovation.
Professional-level English proficiency.
Benefits
Competitive compensation
Health insurance for you and your dependents
Social Security (BPJS Ketenagakerjaan)
Hybrid work model
12 Days of Annual Leave
Entitled to Indonesia Public Holidays
Other leave benefits, such as Wedding leave
Free lunches in office
Growth opportunities
Work in a global company with meaningful work, highly skilled colleagues and an amazing culture
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