IT Service Desk Analyst providing first - level technical support across departments. Collaborating with teams to manage support requests and ensure efficient technical operations in a hybrid setting.
About the role
- Senior IT Analyst providing functional expertise and support for EHS & Sustainability projects at Dow. Collaborating with IT teams to develop innovative digital solutions and enhance business processes.
Responsibilities
- Provide functional expertise, knowledge, and support for EHS & Sustainability functions and projects, including Joint Ventures, Mergers, Acquisitions, Divestitures, and Capital Investments and Small projects.
- Work with a multi-disciplinary IT team, Business Partners, and functions to develop, deliver, and maintain innovative digital solutions and capabilities.
- Perform EHS&S business process track during projects, including requirements gathering, design, data migration, testing, and deployment.
- Ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.
- Collaborate with business process teams, technical teams, and other stakeholders to design and build SAP objects that meet business requirements.
- Participate in the development of implementation approach and strategy, and cutover plans for the EHS&S business process area.
Requirements
- Bachelor's degree in Computer Science, Computer Information Systems, related IT field or EHS&S area.
- Knowledge and experience with EHS and Sustainability processes and technologies.
- SAP knowledge, specifically EHS – Environment, Health and Safety management.
- 5 years of work experience.
- Advanced English Level Skills.
- Strong analytical, problem-management, and issue resolution skills.
- Familiarity with S/4 HANA migration projects.
- Understanding of EHS Product Compliance and regional regulatory requirements.
- Project management experience in Agile frameworks.
- Artificial Intelligence (AI) knowledge would be a plus.
- Background in SAP supply chain and/or Manufacturing is a plus.
Benefits
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
- Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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