Financial Controller at AssoConnect overseeing finance operations and HR admin in a hybrid role. Delivering financial reports and managing payroll in a growing scale - up company.
About the role
- Credit Controller managing receivables in a hybrid role at Dotdigital's London office. Ensuring timely collection of payments and maintaining strong customer relationships.
Responsibilities
- Manage and maintain the sales ledger, ensuring accuracy and up-to-date records
- Proactively chase overdue invoices via phone, email, and written communication
- Build and maintain strong relationships with customers to ensure prompt payment
- Resolve billing queries and disputes efficiently in collaboration with internal teams
- Reconcile customer accounts and investigate discrepancies
- Update credit check records of your clients
- Escalate problematic accounts and recommend appropriate action
- Discuss your accounts at weekly meetings
Requirements
- Proven background in credit control / accounts receivable / collections
- Chasing overdue invoices (phone & email)
- Allocating cash
- Reconciling customer accounts
- Experience with running Credit checks (e.g. Creditsafe)
- Direct interaction with external customers (from SMEs to large corporates)
- Sales teams (to resolve disputes)
- Experience handling difficult conversations professionally
- Working cross-functionally to prevent repeat issues
- Knowledge of Aged debt reports
- Excel knowledge - Intermediate level (VLOOKUP/Pivot tables etc)
Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
- DEI commitment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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