Hybrid L3 Application Support, Angular

Posted 3 weeks ago

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About the role

  • L3 Application Support for Global IT outsourcing firm requiring Angular expertise and troubleshooting. Performance analysis and support in a hybrid work setup for a diverse client base.

Responsibilities

  • Receiving complex incidents escalated from Level 1 support teams
  • Performing in-depth analysis and investigation of each incident
  • Diagnosing system faults
  • Collaborating with Domain Lead for technical details
  • Communicating with end customers for issue clarification
  • Identifying, documenting, and reporting potential problems to the Problem Manager
  • Reviewing and investigating problems for root causes
  • Working with the Domain Lead to evaluate problem resolution approaches
  • Analyzing business processes impacted by incidents or problems

Requirements

  • 3+ years of professional experience as a Frontend Developer
  • 1+ year of experience in Level 2 Application Support
  • Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH)
  • Strong proficiency in Angular
  • Familiarity with React and TypeScript
  • Proficiency with Visual Studio and VS Code
  • Knowledge of Git and Gitflow workflows
  • Experience with Azure DevOps
  • Strong analytical and problem-solving skills

Benefits

  • Monthly transportation allowance of ₱4,000
  • ₱3,600 monthly de minimis non-taxable allowance
  • HMO coverage from day 1 for you and 1 dependent
  • Equipment provided
  • Optical coverage
  • Year-end leave monetization
  • Gym subscription
  • Monthly supply of coffee!

Job title

L3 Application Support, Angular

Job type

Experience level

Mid levelSenior

Salary

₱80,000 - ₱90,000 per month

Degree requirement

Bachelor's Degree

Location requirements

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