Auszubildender zum Fachinformatiker für Systemintegration bei KNIPPING KUNSTSTOFFTECHNIK. Betreuung der IT - Infrastruktur und Beratung der Anwender in technischen Fragen.
About the role
- IT Network Systems Engineer maintaining technological infrastructure and supporting daily operations at Diodes in Portland, Maine. Collaborating and ensuring adherence to strict protocols and guidelines.
Responsibilities
- Utilize company ticketing system to log, track, prioritize, and resolve support issues within established SLAs.
- Accurately document troubleshooting steps and user communication.
- Plan, deploy, administer, maintain and upgrade systems and services in line with the company’s current and future business requirements.
- Work with other members of the IT organization, the end user community and, potentially, external vendors to meet business requirements.
- Currently the administration and maintenance environments encompasses UNIX and UNIX cluster environment, Windows systems, VMware / Virtualization infrastructure, Backup solution, Storage subsystem, CAD environment.
- Diagnose and resolve both hardware and software issues, including investigation of reported problems remotely or supporting other engineers who may be remote in investigations.
- Work with other stakeholders to ensure impact of problems are understood and approach to resolution is effective.
- Maintain data backups to reduce the risk of loss of company data and restore data and systems as required.
- Ensure licensing compliance for the operating environment.
- Maintain the IT business continuity plan to minimize risk to the ongoing operation with an understanding of the company’s RPO and RTO needs.
- Identify continual improvements opportunities in line with business requirements.
- Work will also be conducted within cleanroom environment which requires adherence to strict contamination control protocols essential for our semiconductor operations. This requires deep attention to detail to Diodes’ Standard Operating Procedures (SOPs), gowning protocols, safety regulations, etc.
- Assist with special projects and other duties as assigned.
Requirements
- Bachelor's degree in computer science, information systems or related field is preferred
- Industry certifications (Microsoft, VMWare, CompTIA, or others) are desired
- Extensive awareness of Linux, UNIX, and related technologies
- Experience with Windows platform is preferred
- Understanding of infrastructure components (network, server, storage)
- Understanding of business continuity concept & solution
- Excellent scripting, programming, and automation abilities
- Knowledge of backup & recovery concept
- Strong understanding of server virtualization
- 3 years of experience as a System Administrator is preferred
- Ability to work in large, collaborative teams to achieve organizational objectives
Benefits
- medical
- dental
- vision
- FSA
- 401k with company match
- company paid Short Term and Long-Term disability
- standard life insurance policy
- paid time off
- employee wellness program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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