Inside Sales Representative responsible for prospecting and developing new business within hospitals and surgery centers. Driving growth of expanded pain services portfolio while ensuring exceptional customer experience.
About the role
- Global Account Director managing relationships and executing sales strategies for key global accounts in multiple regions. Collaborating with teams to expand business in the data center industry.
Responsibilities
- Plan, build, and maintain relationships with key partners in assigned accounts
- Facilitates customer relationships to ensure timely resolution of customer issues
- Conducts quarterly business reviews with customers to identify and develop new selling opportunities
- Leads and drives coordinated sales approach with the extended sales team
- Leads the orchestration of our sell to approach to execute on strategic plan
- Collaborates with global sales team to sell global product suite
- Demonstrates consistent cross region exports
- Understands business drivers of accounts and uses strategic alliances and reseller partners to penetrate accounts
- Owns the Regional relationships and provides ongoing pre and post sales engagement.
- Provides the Regional Point of Escalation and orchestrates the appropriate resources to resolve the issues
- Research and documents detailed understanding of customer business and organizational landscape
- Contribute to the global account plans
- Identify customer’s business needs, challenges, and technical requirements to match to Digital Realty’s solutions
- Sell full suite of product offerings to include global footprint with a focus on Edge (sub-1MW ecosystems)
- Facilitate customer contract renewals and negotiations to protect revenue
- Utilize internal resources to understand customers contractual obligations around notice periods and renew terms
- Actively monitor and maintain status of opportunities in SFDC, following the principles of forecasting
- Provide accurate forecasts on a weekly basis
- Utilize available tools to prospect and use account strategy plans
- Lead commercial offer and contract negotiations, using internal resources as needed to obtain best commercial terms possible
- Understand commercial levers to make initial recommendations on deal structure
- Partners with sales leadership to present at regional deal review
Requirements
- Educated to Bachelors/ Masters Level preferred
- 7+ years sales experience in Winning large, complex international deals and working with Global Hyperscale USA and APAC headquartered organizations
- Experience in International data center / telco / network industry
- Excellent organizational, financial, communication and time management skills
- Fluent in English, both in writing and orally
- Pro-active, attitude and “Can do” mentality, roll up sleeves
- Customer/business focus and eager to win and create new business and obtain customer satisfaction (hunter type)
- Multi-level seller and relationship builder
- Understand that one of our values is “to be easy to do business with”
- Negotiation skills (creative in solutions, but protect company’s interest)
- Excellent relationship skills
- Collaborative personality (work with colleagues across the globe)
- Have sense for informal structures
- Sell external (customer) and internal (own organization)
- Balance group and individual country interest
- Passionate about international business
- Self-starter, able to work unsupervised
- Constant self-improvement orientated
- Mid-term and long-term focus and horizon
- Outstanding communication skills, written, verbal and interpersonal
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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