Lead diagnostics development and commercialization for GSK's Oncology portfolio. Manage cross - functional teams to deliver innovative diagnostics while ensuring compliance with regulations.
About the role
- Director, Global Client Delivery managing strategic accounts at Digital Realty. Ensuring seamless project execution and customer satisfaction through effective coordination and communication across teams.
Responsibilities
- Act as the single point of contact for a single or multiple global strategic accounts for all in region or global project (includes hyperscale and colocation/edge nodes) providing a global consolidated view of all activities related to pre and post commissioning work.
- Partner up with Sales, Solution Engineering, PMG and any other internal functions in negotiation of contract/SO terms.
- Accountable for adherence to and delivery per project contract/SOW terms.
- Partner with D&C and Implementation Services to ensure project SOW and project cost are validated before being presented to the customer. Obtain approval from the customer and facilitate mobilization of all relevant teams.
- Host internal KOC.
- Partner with DE&C and Implementation Services to ensure project progress, risks, issues, dependencies, and mitigating actions are fully understood and communicated in an effective manner to customers.
- Partner with DE&C and Implementation Services to ensure project updates are completed, escalated for aggregation, and made ‘customer ready’.
- Collaborate with CSMs to assist in the development and maintaining of customer playbooks for Digital Realty’s most strategically important customers.
- Partner with DE&C and Implementation Services to ensure customer handover is delivered in a seamless fashion, includes customer verification documentation upload, and sign off.
- Ownership of customer commissioning reporting for pre-commissioning and post-commissioning projects.
- Participate in customer installation and Operational milestone check-in, including oversight of delivery and management of baseline schedule.
- Ownership of reporting of execution and closure of project punch list.
- Ownership of individual strategic customer accounts for all day 1 and day 2 project work within the region and/or globally.
- Participates in the Global Customer Operations community.
- Interface with Operations Management Team and contributes actively beyond the own responsibility areas.
Requirements
- College degree preferably technical (i.e.: Engineering, Telecom, Computer Science etc.)
- Minimum 15 years of experience in operations, data center construction and/or in the telecommunications/engineering industry.
- Highly developed data center industry knowledge, experience, and perspective with commensurate verbal, analytical, presentation and writing skills.
- Expert level knowledge in reading/interpreting construction plans, one-line drawings, and construction specifications.
- Familiarity with construction accounting.
- Expert level knowledge with various forms of customer contracts and vendor agreements (MSA, AIA, SO, etc.).
- Advanced analytical and quantitative skills.
- Must be detail oriented with excellent communications, interpersonal and oral/written presentation skills.
- Must be a self-starter, proactive, flexible, and able to work within and meet deadlines.
- Demonstrate ability to work effectively in a fast-paced, mission critical facilities environment.
- Proficiency in the use of MS Productivity tools, including Word, Access, Excel, Visio, Project.
- Position requires 40 % travel to support regional/global portfolio.
Benefits
- Highly competitive compensation package
- Excellent benefits
- Supportive and inclusive environment
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Major Gifts enhancing individual giving for Chicago Abortion Fund. Leading major gifts and planned giving initiatives with high - net - worth individuals to secure significant commitments.
Regional Liaison Director leading the Field Medical Affairs team at AstraZeneca. Executing medical strategies to transform cardiovascular and renal care.
Director of After School Programs at Camp Fire Alaska empowering youth through community programs and partnerships. Leading teams and ensuring quality across after - school initiatives in Anchorage, Alaska.
Adjoint Director managing medical and social establishments in France. Leading strategic projects and coordinating resources with a focus on patient care and quality improvement.
Publishing Director responsible for driving commercial growth and audience engagement in B2B media. Leading strategic decisions across a portfolio of brands in a hybrid work environment.
Director leading the Influencer & Celebrity Relations team at BPCM, a women - led PR agency. Collaborating with teams across LA, NY, and London to drive celebrity partnerships.
Leadership role for developing strategies and expanding partnerships in an international exhibition context. Overseeing a team and contributing to the growth of Fruit Logistica, a major global trade fair.
Senior Director, Strategy responsible for driving client acquisition and business development for pharmaceutical and biotech partners. Collaborating with Insights teams and leading sales strategies.
Director of Maintenance overseeing all maintenance operations at a healthcare facility. Responsible for safety, compliance, team management, and budget oversight.