Support AI features through go - live and management while collaborating with teams in a hybrid setup. Primarily focus on project management and ensuring service continuity for AI features.
About the role
- Technical Implementation Manager supporting LocID solutions for Digital Envoy. Collaborate with DSPs, SSPs, and partners in the AdTech industry for successful implementations.
Responsibilities
- Lead technical onboarding and implementation of LocID with DSPs, SSPs, publishers, and CTV platforms
- Serve as the technical voice of LocID on calls with partner engineering, identity, and platform teams
- Evaluate partner system architectures to ensure alignment with LocID product requirements
- Troubleshoot integration issues across application, OS, network, and cloud environments
- Test and validate APIs using tools such as Postman or cURL
- Work closely with Engineering and Product to escalate issues, provide technical feedback, and influence roadmap decisions
- Explain complex identity, ad-serving, and data-flow concepts to both technical and non-technical audiences
- Confidently push back and guide partners when assumptions or implementations are misaligned
- Whiteboard or diagram system architectures live during calls when needed
- Support identity discussions including ID graphs, volatility, segment refreshes, data leakage risks, and privacy considerations
- Ensure successful implementations before, during, and after onboarding
- Maintain detailed documentation, FAQs, and implementation of best practices
- Support global partners with flexibility across time zones
Requirements
- 7-10 years of relevant experience in technical implementation, solutions engineering, or technical account management
- Deep AdTech Experience
- Strong experience troubleshooting Java/JVM-based applications
- Solid Linux OS experience (required); Windows Server experience a plus
- Hands-on experience with AWS (EC2, S3, console)
- Ability to troubleshoot application + OS interactions
- API testing and debugging experience (Postman, cURL, etc.)
- General networking and web hosting infrastructure knowledge
- Strong understanding of AdTech ecosystems, including DSPs, SSPs, CTV platforms, OpenRTB bid flow, Private Marketplaces, server-side vs. client-side ad delivery and measurement vs. activation use cases
- Experience supporting identity products, IP-based targeting, or ID graphs
- Ability to translate highly technical concepts for commercial and non-technical audiences
- Excellent written and verbal communication skills
- Highly organized, self-directed, and comfortable operating in a fast-growing environment.
Benefits
- Competitive Salary & Bonus program
- Medical, Dental and Vision
- Paid Holidays & Unlimited PTO policy
- 401(k) with employer contribution match
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