Operations QA Supervisor responsible for managing quality assurance associates' performance and training. Overseeing operations for pharmaceutical manufacturers to improve patient experiences.
About the role
- Principal QA Engineer at Merkle ensuring software quality through test strategies and leading engineering teams. Drive continuous improvement and adopt new testing methodologies and technologies.
Responsibilities
- Manage and lead a team of test engineers and test leads, providing guidance, mentorship, and support
- Drive the adoption of new testing tools, methodologies, and technologies to improve testing efficiency and product quality
- Define and implement comprehensive test strategies aligned with project goals and timelines
- Defining and publishing quality metrics across various stakeholders as well as the entire team
- Advocate for continuous improvement in test processes, methodologies, and tools
- Develop detailed test plans and test cases and implement tests that cover the functional and non-functional requirements of the system
- Sets up test environments, initial designs test plans, develops test cases/scenarios/usage cases, and executes these cases
- Plans & initiates non-functional aspects of testing like performance testing
- Implement and oversee the test process, ensuring thorough documentation of test results
- Conduct test automation, including the creation and maintenance of automated test framework
- Communicate effectively with senior stakeholders, providing detailed reports on QA activities and project status
- Collaborate with development and product teams to resolve issues and improve the overall quality of the product
- Conduct Audit of code repositories and documentation
- Participates in communication with other departments to coordinate test and implementation activities
Requirements
- Minimum 10 to 14 years of experience
- Proven experience in managing, leading and mentoring a team of test engineers as well as team leads
- Developing test plans, implementing test processes, recording results, and publishing to stakeholders
- Strong expertise in defining test strategy, establishing optimal test patterns, implementing key quality metrics and reporting and publishing those metrics across various stakeholders
- Knowledge of core testing concepts like Shift-Left strategy, Test Pyramid, TDD/BDD etc
- Strong problem-solving skills and attention to detail
- Experience of improving quality in a product and understanding the quality needs of key stakeholders
- Identifies potential process improvement areas, suggests options, and recommends approaches
- Strong expertise in full SDLC, including test standards, code reviews, test data management, test methods and test techniques
- Strong Experience with automation tools such as Selenium or Playwright
- Strong Experience with automation framework like Codecept.js or Serenity BDD or Cucumber
- Experience on non-functional tests like performance/load/volume testing by using tools like JMeter
- Hands-on experience in interacting and working with both technical and non-technical peers like Product owners, Business Analysts, Engineering Leads etc
- Strong communication skills (Written/verbal) and ability to help resolve problems for your team
Benefits
- Health insurance
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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