KYC/AML Officer at Ezypay ensuring compliance with APAC market regulations while providing customer support and managing operational risks.
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Hybrid Vice President, Financial Crimes Operations Model Oversight Analytics
Posted last month
About the role
- Vice President in Financial Crimes Operations driving strategic analysis and workforce planning. Collaborating to manage financial crime risks and enhance operational efficiencies.
Responsibilities
- Document and process map relevant workflows, ensuring clear understanding of steps, data inputs, and underlying assumptions
- Establish and maintain robust data libraries and information repositories, ensuring data accuracy, consistency, and adherence to departmental standards for capacity management
- Continuously identify and implement opportunities for process improvement to enhance accuracy and efficiency
- Drive initiatives related to performance management, identifying opportunities for process optimization and efficiency gains within operational workflows
- Lead the development and implementation of planning models across all operational functions within Americas Transaction Monitoring and Intelligence
- Collaborate closely with operational teams to accurately forecast resource requirements and optimal staffing levels based on volume, operational metrics, and strategic initiatives
- Conduct in-depth analysis of staffing trends, identifying potential workforce shortages or surpluses, and conducting root cause analysis to inform proactive strategic solutions
- Align with and collaborate with a broad range of partners across the wider Americas Financial Crimes team, fostering strong working relationships
- Lead and manage the regional staffing program, ensuring alignment with global standards and local operational needs
- Partner with Regional and Global stakeholders, including Audit, Compliance, and Senior Management, to provide timely, accurate, and high-quality responses to exams, audits, and critical reporting requirements
Requirements
- Proven experience in workforce planning, capacity management, or a related analytical role, preferably within a financial institution or a highly regulated environment
- Strong analytical and quantitative skills, with the ability to collect, analyze, and interpret complex data sets to drive strategic recommendations
- Expert proficiency in data analysis tools (e.g., Excel, Structured Query Language, Tableau, Power BI) and advanced modelling techniques
- Excellent communication (written and verbal) and presentation skills, with the ability to convey complex information clearly and concisely to diverse audiences, including senior management
- Experience with process mapping and documentation
- Demonstrated ability to build and maintain strong relationships with stakeholders across various levels and departments
Benefits
- A diverse and inclusive environment that embraces change, innovation, and collaboration
- A hybrid working model, allowing for in-office / work from home flexibility
- Generous vacation, personal and volunteer days
- Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
- Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
- Educational resources, matching gift and volunteer programs
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