Hybrid Data Centres Quality Assurance and Risk Auditor

at Datacom

• Job title: Data Centres Quality Assurance and Risk Auditor
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Auckland, New Zealand

About the role

• Data Centre Quality Assurance and Risk Auditor ensuring quality assurance and risk auditing across Datacom’s data centres. Collaborating with technical teams to maintain certifications and compliance programs.

Responsibilities

• Conducting internal operational, data centre systems, third-party provider, and customer audits.
• Managing customer contract compliance including non-standard deliverables, reporting on audit outcomes, and implementation of recommendations.
• Managing certifications, liaising with external providers and scheduling processes.
• Producing and managing documentation required for TIA-942 certification to completion.
• Establishing and maintaining a fit-for-purpose audit program.
• Reviewing conducted audits for validity and accuracy before presentation to the wider business.
• Monitoring ISMS performance to ensure ISO27001 compliance.
• Adhering to health, safety, and security policies to create a positive safety culture.

Requirements

• A solid background in internal auditing is required, with industry experience in data centre operations or auditing preferred.
• Familiarity with auditing standards such as ISO 19011.
• Proven experience in presenting audit findings clearly to key stakeholders in the business.
• Familiarity with Business Continuity Management (BCM) lifecycle processes.
• Strong organisational and time management skills.
• Clear, effective communication skills.
• Health and Safety knowledge and compliance focus.
• Ability to apply logic and best practices to problem solving.
• Adaptable, flexible, and able to embrace change. Proven experience in planning, executing, and reporting audits (e.g., system audits, third-party assurance audits), including writing clear reports, communicating findings effectively to diverse stakeholders, and following up on corrective actions. Ideally, some familiarity with auditing standards such as ISO 19011 or similar frameworks that guide how audits should be conducted.
• Some familiarity with key security and compliance standards (e.g., ISO 27001, PCI DSS, SOC 2), with the ability to interpret controls and apply them effectively during audits.
• Comfortable leading or supporting customer audits, providing clear and accurate responses to specific customer requirements (both written and verbal), and preparing comprehensive evidence packs to demonstrate compliance.
• Some familiarity with Business Continuity Management (BCM) lifecycle processes, including risk assessment, business impact analysis, strategy development, testing, and documentation updates.