Production Analyst role in a tech company supporting day - to - day technology services. Collaborating with stakeholders and feature teams to enhance platform robustness and service management.
About the role
- Service Administrator organizing and executing tasks to ensure smooth service delivery and high customer satisfaction. Collaborating closely within teams and improving processes in Düsseldorf, Germany.
Responsibilities
- Handling regular administrative tasks (e.g., billing, reporting, routine checks)
- Maintaining and updating reports, overviews and documentation
- Monitoring compliance with defined processes and standards
- Supporting recurring PMO/SMO tasks
- Contributing to the optimization of existing workflows
- Close collaboration and open communication with adjacent teams and departments
Requirements
- High reliability, a structured approach and strong organizational skills
- Enjoyment of administrative tasks and regular routines
- Experience working with digital processes and tools
- Excellent Excel skills
- Ideally, experience with databases such as Access or SQL
- Open, clear communication style and a strong team spirit
- Independent, careful and solution-oriented working style
- Experience in the service area of an IT company is an advantage
Benefits
- Smart Working: Hybrid work model with hours that best fit your personal life.
- Mobility support: Take advantage of our JobRad company bike offer for daily travel or enjoy the convenience of the Deutschlandticket with our subsidy.
- The Damovo culture: Unleash your full potential in an innovative, international environment with flat hierarchies and a first-name culture.
- Diverse development opportunities: Regular training and free Babbel language courses are included.
- Attractive conditions: A market-competitive salary package, 30 days of vacation and special leave for family events ensure the right work–life balance.
- In addition, we support you with your retirement provision.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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