Hybrid Service Administrator

Posted last month

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About the role

  • Service Administrator organizing and executing tasks to ensure smooth service delivery and high customer satisfaction. Collaborating closely within teams and improving processes in Düsseldorf, Germany.

Responsibilities

  • Handling regular administrative tasks (e.g., billing, reporting, routine checks)
  • Maintaining and updating reports, overviews and documentation
  • Monitoring compliance with defined processes and standards
  • Supporting recurring PMO/SMO tasks
  • Contributing to the optimization of existing workflows
  • Close collaboration and open communication with adjacent teams and departments

Requirements

  • High reliability, a structured approach and strong organizational skills
  • Enjoyment of administrative tasks and regular routines
  • Experience working with digital processes and tools
  • Excellent Excel skills
  • Ideally, experience with databases such as Access or SQL
  • Open, clear communication style and a strong team spirit
  • Independent, careful and solution-oriented working style
  • Experience in the service area of an IT company is an advantage

Benefits

  • Smart Working: Hybrid work model with hours that best fit your personal life.
  • Mobility support: Take advantage of our JobRad company bike offer for daily travel or enjoy the convenience of the Deutschlandticket with our subsidy.
  • The Damovo culture: Unleash your full potential in an innovative, international environment with flat hierarchies and a first-name culture.
  • Diverse development opportunities: Regular training and free Babbel language courses are included.
  • Attractive conditions: A market-competitive salary package, 30 days of vacation and special leave for family events ensure the right work–life balance.
  • In addition, we support you with your retirement provision.

Job title

Service Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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