About the role

  • Systems Analyst supporting the maintenance, improvement, and effective use of the internal IT business application systems. Troubleshooting issues and collaborating with stakeholders to align systems with business needs.

Responsibilities

  • Support the maintenance, improvement, and effective use of internal IT business application systems
  • Troubleshoot system issues, supporting enhancements, and collaborating with stakeholders to align systems with business needs
  • Provide front-line technical support by troubleshooting and resolving basic user system issues
  • Assist with collecting, documenting, and organizing business and system requirements for internal IT applications
  • Participate in User Acceptance Testing (UAT) by executing test cases, documenting results, and reporting defects
  • Help coordinate communication between business users and the IT team
  • Support system enhancements, upgrades, and bug/fix validation activities under supervision
  • Work collaboratively within the IT team to support project tasks and operational system needs

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or a related field
  • Prefer experience with system implementation projects, including requirements documentation, solution design, system configuration, testing, and issue resolution
  • Foundational knowledge of IT systems, software applications, databases, and business processes
  • Ability to gather, document, and validate requirements with guidance
  • Basic data analysis skills
  • Skill in creating clear documentation including process flows, user stories, and test cases
  • Ability to support system testing and issue resolution in collaboration with senior analysts
  • Manage multiple tasks, shifting priorities, and high workloads while meeting tight deadlines
  • Strong analytical, organizational, and problem-solving skills
  • Effective communication and collaboration skills.

Benefits

  • Excellent compensation and benefits package
  • Opportunities for career growth
  • Supportive environment

Job title

Systems Analyst I, II

Job type

Experience level

Mid levelSenior

Salary

$67,100 - $100,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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