Senior VDI & VMware Platform Engineer at Zoox managing enterprise virtual desktop platforms. Leading VMware Cloud Foundation and virtualization - related operations for high - performance environments.
About the role
- Systems Analyst supporting the maintenance, improvement, and effective use of the internal IT business application systems. Troubleshooting issues and collaborating with stakeholders to align systems with business needs.
Responsibilities
- Support the maintenance, improvement, and effective use of internal IT business application systems
- Troubleshoot system issues, supporting enhancements, and collaborating with stakeholders to align systems with business needs
- Provide front-line technical support by troubleshooting and resolving basic user system issues
- Assist with collecting, documenting, and organizing business and system requirements for internal IT applications
- Participate in User Acceptance Testing (UAT) by executing test cases, documenting results, and reporting defects
- Help coordinate communication between business users and the IT team
- Support system enhancements, upgrades, and bug/fix validation activities under supervision
- Work collaboratively within the IT team to support project tasks and operational system needs
Requirements
- Bachelor’s degree in Information Technology, Business Administration, or a related field
- Prefer experience with system implementation projects, including requirements documentation, solution design, system configuration, testing, and issue resolution
- Foundational knowledge of IT systems, software applications, databases, and business processes
- Ability to gather, document, and validate requirements with guidance
- Basic data analysis skills
- Skill in creating clear documentation including process flows, user stories, and test cases
- Ability to support system testing and issue resolution in collaboration with senior analysts
- Manage multiple tasks, shifting priorities, and high workloads while meeting tight deadlines
- Strong analytical, organizational, and problem-solving skills
- Effective communication and collaboration skills.
Benefits
- Excellent compensation and benefits package
- Opportunities for career growth
- Supportive environment
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