Vendor Management Analyst helping manage outsourced vendors for CVS Health's 340B support. Collaborating with internal teams to ensure accuracy and compliance in vendor management processes.
Responsibilities
Assist and participate in activities related to the management of outsourced vendors for 340B support
Partner with operations both within CVS/Caremark and the vendor teams to ensure critical tasks and initiatives are completed accurately and on time
Facilitate and/or participate in cross functional meetings
Assist with Vendor record management, audits, delegation oversight, training and quality
Provide excellent customer service for both internal and external customers
Work collaboratively with peers to effectively maintain client and member satisfaction
Review, understand and interpret data to identify areas of opportunity
Work with other areas on solutions that have direct impact on our clients and the overall 340B program
Help create vendor scorecards and performance dashboards that summarize key metrics, trends, and insights
Requirements
Bachelor's degree preferred/specialized training/relevant professional qualification
1-2+ years of demonstrated learning and development preferably in the Pharma, Health Care sector or relevant technical field
Working knowledge of problem solving and decision making skills
Certified Professional in Training Management (CPTM) preferred
Agile for HR and L&D certification preferred
Knowledge of MS office, PowerPoint
Salesforce
JIRA
SQL
Basic overall understanding of product development concepts and technical documentation
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