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About the role
- Senior Manager leading product strategy and design for CVS Health health plan and employer products. Collaborating with cross-functional teams to drive patient experience and digital health solutions.
Responsibilities
- Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements
- Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap
- Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
- Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
- Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans
- Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements
- Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
Requirements
- 7+ years of experience in product management/development, product operations & strategy, or product management within the healthcare space .
- 7+ years of experience managing multiple projects and prioritizing work based on impact and team priorities
- 5+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions
- 5+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
- 5+ years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies
- 5+ years of experience managing relationships at a senior level;
- 3+ years managing one or more employees
- Bachelor's Degree required
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
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