Manager leading product strategy and design for patient-facing digital health products at CVS Health. Collaborating with various business units to enhance patient care products.
Responsibilities
Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements
Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap
Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans
Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements
Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
Requirements
5 + years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization
5 + years of experience managing multiple projects and prioritizing work based on impact and team priorities
3+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
3+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
2 + years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies.
Experience within the health-tech industry
Experience in management consulting
Experience manipulating and analyzing data from large databases using SQL or other appropriate software
Expertise in vendor contracting and relationship management
Education – Bachelor’s degree required; may consider comparable work experience
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Job title
Manager, Product Strategy and Design – Payor Solutions
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