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About the role
- Manager leading product strategy and design for patient-facing digital health products at CVS Health. Collaborating with various business units to enhance patient care products.
Responsibilities
- Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements
- Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap
- Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
- Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
- Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans
- Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements
- Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
Requirements
- 5 + years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization
- 5 + years of experience managing multiple projects and prioritizing work based on impact and team priorities
- 3+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
- 3+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
- 2 + years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies.
- Experience within the health-tech industry
- Experience in management consulting
- Experience manipulating and analyzing data from large databases using SQL or other appropriate software
- Expertise in vendor contracting and relationship management
- Education – Bachelor’s degree required; may consider comparable work experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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