Senior Project Management Specialist managing programs and improving customer relationships at Boeing. Responsible for implementing new strategies and overseeing program metrics.
About the role
- Senior Analyst delivering critical data and insights in Pharmacy Benefit Management Finance at CVS Health. Collaborating with teams to translate complex business needs into actionable project requirements.
Responsibilities
- Develop an understanding of financial and operational data and processes across several areas of Pharmacy Benefit Management (PBM) Finance.
- Deliver critical data and insights to various teams.
- Translate complex business needs into actionable insights and project requirements.
- Collaborate with stakeholders to gather and understand business needs.
- Conduct thorough analysis of business processes to identify areas for improvement and optimization.
- Create detailed documentation of business requirements, functional specifications, process/data flows, and user stories.
- Partner with IT, BI development, and Automation/ Analytics team members to define requirements and ensure a seamless integration of processes with business workflows.
- Coordinate people and processes to ensure that projects are delivered on time and produce desired results.
- Develop the Business Requirement Document including scope and objectives, and a detailed project plan.
- Lead stakeholders and internal resources through project milestones until successful product delivery.
Requirements
- 2+ years of experience in Business Analysis, Systems Analysis, or a related field.
- Must be experienced in communicating ideas in both technical and user-friendly language.
- 1+ years of project management experience, successfully managing projects that impact multiple teams, departments and/or functions.
- 1+ years of experience documenting complex business process flows for optimization.
- Experience in healthcare industry, including health insurance, PBM or pharmacy services.
- Prior experience working in agile environment and with Agile Project Management tools (Atlassian/Jira/Confluence or like).
- Demonstrated ability to quickly learn new business processes and experience in process improvement methodologies such as Lean Thinking and Six Sigma.
- Experience with project management tools such as QuickBase, Smartsheet, Jira.
- Ability to work efficiently under potentially ambiguous circumstances.
- Ability to effectively communicate with all levels of the organization.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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