Manager overseeing AI Activation within Aetna Marketing, supporting AI technologies and initiatives for operational excellence. Collaborating cross-functionally to manage AI governance and performance measurement.
Responsibilities
Build and maintain a centralized inventory of AI initiatives across Aetna Marketing.
Maintain and operationalize a rolling AI roadmap aligned to marketing priorities and enterprise goals.
Support intake, prioritization, and sequencing of new AI use cases.
Track initiative status, dependencies, risks, and outcomes.
Coordinate the full lifecycle of AI initiatives from intake through deployment.
Facilitate alignment across marketing, compliance, legal, data, and technology teams.
Support vendor onboarding and contract coordination.
Ensure consistent project documentation and post-implementation reviews.
Partner with enterprise AI governance, compliance, and legal teams.
Operationalize governance workflows and review checkpoints.
Support risk assessments and third-party evaluations.
Maintain audit-ready documentation.
Develop dashboards and reports tracking KPIs, adoption, and business impact.
Analyze trends to inform prioritization and optimization.
Support executive-level scorecards and updates.
Support executive presentations and leadership updates.
Build clear narratives on AI value, risks, and progress.
Ensure transparency and consistent messaging.
Act as a connective layer across marketing, martech, data science, IT, and governance teams.
Facilitate working sessions and steering forums.
Requirements
5-7 + years of experience in program management, marketing operations, or technology delivery.
Experience managing project meetings, dashboards, and request pipelines.
Strong organizational and communication skills.
Experience preparing executive-facing materials.
3 + years managing cross-functional projects or initiatives (preferred).
Solid understanding of AI technologies, responsible AI principles, and risk management frameworks (preferred).
Experience with AI platforms and workflow automation tools (e.g., Workfront, Power Automate, Google VertexAI, Microsoft CoPilot, Writer.ai), and data visualization/reporting (preferred).
Experience documenting and or developing AI use cases (preferred).
Excellent written and verbal communication skills (preferred).
Bachelor's degree in Computer Science, Data Science, Business, or related field (preferred).
Experience in healthcare, retail, or regulated industries (preferred).
Certification in agile methodology, project management, or related discipline (preferred).
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access and many other benefits depending on eligibility.
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