AI Scientist developing AI solutions and prototypes for Salesforce's applied science team. Collaborating with product and engineering to innovate and enhance AI - driven customer experiences.
About the role
- Lead Data Scientist focusing on building generative AI solutions for pharmacy safety. Partnering with teams to enhance medication safety and support pharmacy workflows.
Responsibilities
- Pioneer the next generation of analytics and decision intelligence supporting pharmacy care.
- Build and scale generative AI and agentic AI solutions that enhance medication safety.
- Design and execute a safety-first, consumer-centric analytics strategy powered by AI agents and LLMs.
- Integrate prescribing, dispensing, adherence, and engagement data to deliver proactive insights.
- Collaborate with pharmacy operations, clinical, digital, and technology teams to support colleagues with intelligent tools.
- Advance CVS Health’s purpose to simplify health care and improve well-being.
Requirements
- 5+ years of experience in advanced analytics, applied AI/ML, or decision science, with significant work in healthcare, pharmacy, or patient safety.
- 3+ years of hands-on experience building and deploying solutions with LLMs, generative AI, or conversational AI frameworks, including prompt engineering, fine-tuning, safety guardrails, and human-in-the-loop workflows; prior NLP/ML experience before LLMs is strongly valued.
- 5+ years of programming experience in Python and SQL, with experience deploying AI solutions in cloud environments (GCP, AWS, or Azure) and integrating with enterprise data platforms.
- 5+ years’ experience in at least one area of advanced modeling for patient safety and pharmacy operations: predictive modeling for medication safety, medication error detection, non-adherence prediction, time-series forecasting, causal inference, or reinforcement learning for workflow optimization.
- 3+ years’ experience translating complex AI and safety analytics into measurable clinical and business impact, including working with pharmacy leaders, clinical safety, and compliance partners.
- 3+ years’ experience leading end-to-end AI solution delivery: from data curation and model development through validation, deployment, monitoring, and scaled adoption across retail pharmacy locations.
- Demonstrated ability to communicate complex concepts to technical and non-technical stakeholders, with a track record of building intuitive tools for pharmacists, technicians, clinicians, and call-center agents.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility.
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