Quality Engineer focusing on AI and ML healthcare solutions at Vizient. Responsible for validating data quality, model performance, and safe deployments across various collaborative teams.
About the role
- BSA/FCC Quality Assurance Manager leading the QA program in compliance team at Customers Bank. Managing QA specialists and performing compliance reviews to ensure quality standards.
Responsibilities
- Manage and coach the QA team to ensure high-quality performance.
- Conduct QA testing of BSA/AML and fraud processes, including, but not limited to CIP, alert reviews, case investigations, CTRs, OFAC reviews and SARs.
- Maintain and enhance QA policies, procedures, and testing methodologies.
- Develop and report on QA metrics and KPIs to senior management; identify trends and areas for improvement.
- Serve as QA point of contact during audits and exams; ensure audit readiness.
- Stay current on BSA/AML, OFAC, and fraud regulations and adjust or implement QA changes accordingly.
- Collaborate with first line and second line team leads to resolve QA findings and improve processes.
- Maintain QA documentation and ensure alignment with compliance standards including record retention and testing worksheets.
- Identify and escalate emerging risks to leadership.
Requirements
- 5+ years in BSA/AML, financial crimes compliance, or audit/QA roles.
- Strong knowledge of BSA/AML, OFAC, and KYC/CIP regulations.
- Experience with audit/QA processes and regulatory interactions.
- Excellent written and verbal communication skills.
- Proven leadership, multitasking, and organizational abilities.
- Bachelor’s degree in business, finance, or a related field (or equivalent experience), with a preferred focus in compliance testing or auditing.
- Experience with systems like Verafin, NICE Actimize, Prime, or FS/IBS.
- ACAMS, CFE, or similar certifications.
- Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other tools like SharePoint and Teams.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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