Infrastructure Systems Engineer II managing production application support for Conduent. Collaborating on ITIL processes and incident management while working in a 24/7 environment.
About the role
- Senior Infrastructure Engineer responsible for designing and implementing complex ICT infrastructure solutions for Centorrino Technologies in Australia. Leading projects and ensuring infrastructure security and reliability.
Responsibilities
- Design, implement, maintain and retire complex infrastructure solutions across physical, virtual, networking and cloud environments.
- Lead and contribute to infrastructure installation, upgrade and decommissioning projects, ensuring delivery to agreed scope, timeframes and quality standards.
- Provide senior technical expertise and guidance on infrastructure architecture, systems administration and operational best practice.
- Monitor and analyse infrastructure performance, availability and capacity to identify risks, issues and opportunities for improvement.
- Develop, maintain and test disaster recovery, business continuity and incident response plans to ensure service resilience.
- Perform root cause analysis on complex and unpredictable infrastructure issues and implement effective remediation strategies.
- Contribute to the development and implementation of infrastructure standards, policies, procedures and operational strategies.
- Collaborate with stakeholders, technical specialists and delivery teams to design and implement non-routine or contingency solutions.
- Support change management activities to ensure minimal disruption to services and business operations.
- Maintain up-to-date knowledge of infrastructure technologies, tools and industry trends to support ongoing capability uplift.
Requirements
- Demonstrated experience designing, implementing and decommissioning large-scale or complex ICT infrastructure environments.
- Strong experience administering and supporting enterprise infrastructure across physical, virtual, networking and cloud platforms.
- Proven ability to analyse and report on infrastructure and service performance, including availability, reliability, maintainability and serviceability against agreed targets.
- Experience developing, maintaining and testing disaster recovery and issue resolution plans to ensure operational resilience.
- Demonstrated capability in root cause analysis of complex technical issues and implementing effective mitigation and resolution strategies.
- Strong understanding of infrastructure security principles, system hardening and operational risk management.
- Experience contributing to or leading infrastructure projects, including planning, coordination and stakeholder engagement.
- Ability to work independently on complex tasks while collaborating effectively within multidisciplinary technical teams.
- Well-developed communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Relevant tertiary qualification in Information Technology, Computer Science or a related field, or equivalent demonstrated experience.
Benefits
- Hybrid working (for majority of our roles) with team anchor days to support collaboration.
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
- CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
- *Note: A valid *Vulnerable People /* Working with Children Check (WWCC) and Police Check are required.*
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