Hybrid Product Design Director, Design Operations

at CrowdStrike

• Job title: Product Design Director, Design Operations
• Job type: Full Time
• Experience level: Lead
• Salary: $195,000 - $290,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sunnyvale, United States

About the role

• Product Design Director at CrowdStrike overseeing design operations and AI transformation efforts. Building infrastructure and strategy to enhance design workflows and effectiveness across teams.

Responsibilities

• Collaborate with design leadership on AI transformation efforts, including piloting tools, building guidelines, and training that help designers work more effectively with AI
• Oversee the design systems team and manager, driving governance, adoption, and consistent implementation across products
• Build workflow automation and operational infrastructure that reduces friction and increases velocity
• Oversee the analytics engineering team, setting telemetry strategy to measure feature adoption, user behavior, and experience quality
• Build measurement frameworks and dashboards that surface insights and communicate design's impact to stakeholders and leadership
• Improve research ops infrastructure, including panels, repositories, tooling, and workflows that make user insights accessible at scale
• Own hiring and onboarding infrastructure, ensuring we're bringing in the right people and filling skills gaps effectively
• Build, run, and improve our learning and development programs, career growth frameworks, and mentorship pathways
• Develop scalable processes, documentation, and templates that drive consistency without bureaucracy
• Evaluate and optimize the design tooling ecosystem, managing vendor relationships and technology investments
• Partner with leadership on annual budget planning and resource allocation

Requirements

• 5+ years in design operations or a related leadership role
• 3+ years of people management experience
• Strong cross-functional partnership and alignment skills
• Data-informed approach to decision-making and performance measurement
• Outstanding communication skills across all levels of the org
• Bachelor's degree or equivalent experience
• Ability to work from a US office 2+ days per week

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe