Director of Individual Giving advancing MCA’s mission through philanthropy. Overseeing all individual giving aspects and cultivating donor relationships in a dynamic museum environment.
About the role
- Associate Director at Croud responsible for team management and client strategy in digital paid media. Driving e-commerce marketing success with a deep understanding of social media platforms.
Responsibilities
- Oversee and develop a team of cross channel paid search, paid social and programmatic specialists
- Manage team towards internal operational targets and profitability metrics
- Responsible for the hiring of new team members
- Learn about our clients business, industry, and their marketing plans to provide best in class strategic guidance for their digital media
- Support cross-channel strategy development and ensure specialist channel expertise is integrated into consistent and compelling strategic narratives
- Proactively create and deliver performance forecasts and related initiatives to deliver and surpass client performance goals
- Stay informed on the latest industry developments and where applicable, ensure clients are kept up to date and understand any new challenges and opportunities
- Support team members to ensure campaign and operational delivery against client and internal KPIs
- Lead the development of best practices and processes; build institutional knowledge for key functions
- Work with cross-functional teams to maintain and develop a best-in-class product offering for all digital channels
Requirements
- Degree level education or relevant equivalent experience
- A clear passion for digital marketing
- Minimum of 4 years, with experience in Social, Programmatic, and Search.
- Experience managing both Brand and Performance campaigns being a huge plus
- At least 2 years of direct line management experience, mentoring and training
- Enjoys leadership responsibility and has a proven track record
- Ability to level up by simplifying complex and technical concepts
- A mathematical and analytical mind
- Able to build strong partnerships with internal and external stakeholders
- Excellent communication, organizational and presentation skills
- Proven experience in client expectation management roles and situations, able to manage and direct client expectations
- Impeccable attention to detail
Benefits
- PTO/ Vacation: 20 days vacation a year
- 12 public holidays observed
- Sick Days: 7 days annually
- Summer Fridays: Early finishes from Memorial Day to Labor Day
- Bereavement Leave: Paid time off for personal loss
- Parental Leave: Enhanced leave plus FMLA through NY state
- 401(k) Savings Plan
- Sales commission with pitch opportunities
- Recruitment referral bonus
- Pre-tax commuter benefits
- Full Paid Medical Insurance for Employee Only (including dental and vision)
- Dependent contribution to Medical, dental and vision coverage
- Employer paid life insurance coverage
- Monthly gym membership stipend
- Access to personalized health guidance via Health Advocate
- Free Citi bike membership
- Membership to TalkSpace (Mental Health Support)
- Hybrid workspace support - home office setup is provided
- Agile working policy
- Complimentary access to fruit, cereals, snacks, soft drinks, tea, and coffee
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