Hybrid Business Intelligence Analyst

at Crossroads

• Job title: Business Intelligence Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL, Tableau
• Location requirements: Hybrid, Greenville, United States

About the role

• Business Intelligence Analyst responsible for communication on metrics and data analysis at Crossroads Treatment Centers. Supporting financial and patient outcomes through exploration of healthcare data and collaboration with stakeholders.

Responsibilities

• Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on financial and patient outcomes opportunity for new and existing projects
• Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions
• Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., Excel, SQL, Power BI, R, etc.)
• Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy
• Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs
• Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs
• Ability to collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways
• Enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business.

Requirements

• Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience
• 4+ years in business/reporting analyst role focused on Healthcare Operations and/or Transformation required
• Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve
• Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages required
• Experience with designing models to ascertain patient outcomes and financial opportunity
• Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery
• Proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills, with ability to present findings to senior management
• Superior problem-solving and logic processing skills to identify business growth opportunities.

Benefits

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees