Customer support specialist at Atento, focusing on negotiating telecommunication service debts. Role includes hybrid/in - person training and customer engagement in São Caetano do Sul.
About the role
- Apprentice assisting in various administrative tasks for Creditas, a financial services platform. Responsibilities include report preparation and back-office operations support.
Responsibilities
- Assist with daily activities of the area, performing back-office administrative tasks to ensure smooth operation of the team;
- Support extraction and preparation of management and operational reports;
- Work with numbers, spreadsheets and internal systems (multi-screen), ensuring data integrity;
- Communicate clearly with area leadership, providing information and status updates on reports.
Requirements
- High school: in progress or completed;
- Interest in vocational or professional courses in Administrative areas (a plus);
- Ability to observe processes, propose improvements and/or identify inconsistencies;
- Affinity for data analysis and performance metrics;
- Ability to express yourself clearly and assertively in interactions with the team and leadership;
- Proactive and eager to learn;
- Basic knowledge of or interest in learning office tools (Excel, spreadsheets).
Benefits
- Health Plan (Alice)
- Dental Plan (SulAmérica)
- Wellz: 100% free therapy sessions
- Wellhub: access to gyms and studios
- Creditas Endurance: incentive program for high-impact sports
- Pharmacy partnership (Univers)
- Life Insurance (Porto Seguro)
- Birthday day off
- Extended parental leave: 6 months for birthing parents and 35 days for non-birthing parents
- Family Care: support program for maternity and paternity
- Childcare allowance
- Support for dependents with disabilities (PWD)
- SESC: access to facilities for you and your dependents
- Meal Allowance (VR): flexible benefits card (Creditas Card)
- Payroll-deductible credit (Creditas Benefits)
- Salary advance (Creditas Benefits)
- Discounts on insurance (Minuto Seguros)
- Access to exclusive financial education content in the Creditas app
- PPR: profit-sharing program
- Educational and development incentives
- Flexible work model
- Free bike parking at the office
- Partnered office parking (subject to internal availability)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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