Senior Full Stack Engineer developing high - quality software solutions for PropertyMe, Australia's #1 property management platform. Collaborating with product teams and applying best engineering practices in a hybrid work environment.
About the role
- CRM-Dynamics Specialist implementing the servicing module and customizing solutions to enhance customer service. Collaborating with teams to analyze processes and optimize CRM usage with .NET expertise.
Responsibilities
- Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement
- Collaboration with cross-functional teams to understand business requirements and translate them into scalable solutions on the CRM-Dynamics platform. Identify opportunities to leverage platform capabilities and features, as well as .NET development, to enhance customer servicing processes
- Possess deep knowledge of CRM-Dynamics platform functionality, customization options, and integration capabilities. Provide guidance and support to the development team in configuring and customizing the platform using .NET technologies to meet business needs
- Work closely with stakeholders to analyze business processes, identify gaps, and design optimal solutions using the CRM-Dynamics Servicing Module and .NET development. Recommend best practices and industry standards for system configuration, customization, and .NET coding
- Stay up to date with the latest CRM-Dynamics platform releases, updates, and industry trends. Identify opportunities for process optimization, automation, and improved customer experiences within the servicing module, utilizing both CRM-Dynamics and .NET capabilities.
- CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution
- CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM
- Data Management - responsibility for maintaining data integrity within the CRM solution
Requirements
- 4+ years of experience
- Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development
- Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration option
- Proficiency in .NET development, including C#, and related frameworks and technologies
- Familiar with event-driven architecture patterns
- Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET
- Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred
- Join our team and play a pivotal role in driving the successful implementation of the CRM-Dynamics Servicing Module, utilizing both CRM-Dynamics and .NET development skills to deliver exceptional customer service and enhance overall business performance
- Ability to work independently and proactively, with a strong sense of ownership and accountability
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
- Excellent verbal and written communication skills in English
- Bachelor’s degree in computer science, Information Systems, or a related field
Benefits
- A chance to be a part of a casual but professional environment where you will have a safe place to try, fail and learn
- Have full ownership over your code
- Coaching from our tech leads to advance your soft and technical skills and set your own development path
- Defined and organized the onboarding process for both, the company and the project
- Competitive compensation depending on experience and skills
- Private pension and medical insurance for you and your family. Also, maternity and sick leave are 100% paid
- Sport clubs – from fishing to basketball, whatever rocks your boat
- Awesome referral fees - because great people know great people
- Work-life balance – this is the company that really supports your professional, family and personal goals
- Freedom to decide how you want to work - partly or fully remote or from our offices
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