Business Intelligence Manager providing actionable insights and analytics for Cox Automotive marketplace initiatives and stakeholders. Developing reporting and collaboration across various business functions.
Responsibilities
Working with cross-functional teams such as sales, marketing, product and operations; you provide actionable insights on consumer behavior, provide actionable insights on consumer behavior, Marketplace value generated and site attribution through data analytics, pre/post analysis, data mining and statistical methods.
Partner with business leaders to identify and define key reporting and analysis metrics to inform the business’ KPI framework.
Understand data foundation across other Retail Solutions products such that plans can be made for building the data foundation early in new initiatives in order to tell a holistic consumer story across Cox Auto solutions.
Create standard and evolving reporting, analysis and forecasting capabilities to support client optimization strategies and give insights on critical data necessary for business decisioning.
Understand the business strategy for key strategic initiatives for the Consumer Marketplace and develop a thoughtful analytics strategy which will demonstrate the value associated to new Marketplace products/services and which will establish information Cox Auto Marketing can use for value based claims.
Mines data to surface strategies to improve ROI and program performance to optimize towards transactional growth.
Deliver actionable insights into compelling PowerPoint slides with a simplified and visual story. Collaborates with different departments and defines requirements to improve our analytics suite.
Designs, conducts and leads processes that facilitate complex analyses that mine, extract, track, report and analyze performance metrics and other data source systems and summarize findings. Deliver actionable insights into compelling PowerPoint slides with a simplified and visual story.
Champions a healthy team culture and mentors team members.
Requirements
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Bachelor's degree plus 8 years' related experience
8+ years web analytics and reporting experience, must have 3+ years in retail / eCommerce
Proficiency with web analytics tools such as Google Analytics, Adobe Analytics (Omniture), Webtrends and with first party consumer data sets.
High proficiency with SQL and data warehousing tools such as Snowflake to join and manage multiple data sources.
Proficiency with using customer experience intelligence platforms such as Auryc or similar.
Proficiency with using Tableau, MicroStrategy or Power BI to create data visualizations from disparate data sources.
Strong ability to clearly articulate business performance metrics through data visualizations, presentations and dashboards.
High proficiency with Excel - including manipulating large data sets, using pivot tables, automating data pulls through 3rd party plugins.
Strong Microsoft Office Skills that can be leveraged to best communicate analytics findings.
Demonstrated ability to solve problems, think conceptually and drive results within an ecommerce or software development environment.
Possess ability to synthesize complex or diverse information, collect and research data, use intuition and experience to complement data.
Has experience working and leading groups within an agile environment.
Manage ambiguity and adapt readily and easily to changes in priorities and business conditions
Ability to multitask, meet deadlines, manage multiple projects, a strong sense of urgency, and follow-thru in addressing issues.
Highly accountable and performance driven.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
seven paid holidays throughout the calendar year
up to 160 hours of paid wellness annually for their own wellness or that of family members
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
health care insurance (medical, dental, vision)
retirement planning (401(k))
Job title
Senior Business Intelligence Manager – Strategic Initiatives
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