Hybrid Business Analyst

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• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Lisbon, Portugal

About the role

• Business Analyst role at DSV coordinating between DevSecOps and development teams for process excellence. Responsibilities include project management, improvements, and learning relevant technologies.

Responsibilities

• Facilitate Communication & Collaboration
• Act as a liaison between Product Teams, Stakeholders, and the DevSecOps team to ensure alignment and coordination.
• Bridge communication gaps by translating technical concepts into business language, and vice versa.
• Project Management Support
• Coordinate project timelines, deliverables, and roadmaps to ensure successful execution.
• Develop and maintain project materials such as reports, visual aids, and progress trackers (e.g., Gantt charts)
• Requirements Gathering & Process Improvement
• Elicit and analyze business and technical requirements from stakeholders and the DevSecOps team.
• Map current processes, identify inefficiencies, and propose improvements to optimize workflows.
• Create and maintain process documentation, best practices, and operational guidelines for the DevSecOps team and broader IT organization.
• Agile Practices
• Organize and facilitate Agile ceremonies, including Sprint Retrospectives and planning sessions, as needed.
• Refine Jira work items, maintain backlog clarity, and ensure the board accurately reflects current priorities.
• Technical Knowledge & Learning
• Stay up to date with relevant technologies such as databases, networking, containerization, integration, and automation.
• Actively engage in continuous learning to enhance the team’s technical discussions and decision-making.
• Risk Coordination
• Serve as the Risk Coordinator for the department and main contact for Group IT Compliance and related stakeholders.
• Coordinate and support Information Risk Management (IRM) activities across the department.
• Provide guidance and basic training to Risk Owners and Mitigation Owners on risk handling.
• Ensure accurate and up-to-date risk records in the register and perform regular quality checks.
• Maintain visibility of departmental risks and promote a strong risk awareness culture.

Requirements

• Degree in Computer Science, Information Technology, or a related field (preferred but not mandatory; equivalent practical experience will be considered).
• Strong coordination, organization, and communication skills, with the ability to engage effectively across technical, business, and compliance stakeholders.
• Experience in project coordination, process improvement, or risk management within a technology-driven environment.
• Proactive in following up on initiatives, ensuring progress visibility, and keeping documentation and tracking tools up to date.
• Detail-oriented, with the ability to maintain accurate records and ensure data consistency across systems (e.g., risk register, project tracker).
• Familiarity with Agile methodologies (Scrum or Kanban) and the software development lifecycle (SDLC).
• Basic understanding of information risk management and governance principles (technical depth not required).
• Interest in learning and applying new DevSecOps tools and practices.
• Collaborative and adaptable team player with strong interpersonal skills and a continuous improvement mindset.

Benefits

• Permanent contract
• Private medical care
• English courses - financial or co-financed by company
• Food allowance
• Work schedule 35h/week
• Hybrid and flexible work (3 days in a week at the office)
• Comprehensive onboarding program
• Buddy
• Good access to public transports