Onsite Field Service Technician

Posted 7 hours ago

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About the role

  • Field Service Technician maintaining equipment for IMA Life in global pharmaceutical sector. Performing preventive maintenance and troubleshooting within a customer-facing role.

Responsibilities

  • Perform preventive maintenance on IMA Life freeze-drying equipment installed worldwide
  • Troubleshoot system errors and failures
  • Support equipment commissioning
  • Assist with production, testing, and customer service tasks
  • Manage documentation and computer records required for service execution and quality tracking
  • Remain available for on-call support as required
  • Represent the company professionally at customer sites
  • Develop and maintain positive customer relationships

Requirements

  • Technical certificate in electro-mechanical or process disciplines or associate degree in a technical field with 3–5 years of experience
  • Available to travel up to 80%, including internationally
  • Understanding of control systems using PC and PLC architectures
  • Experience in the maintenance of complex industrial equipment
  • Ability to read and interpret mechanical and electrical drawings
  • Strong organizational skills
  • Excellent communication and customer-facing skills

Benefits

  • Comprehensive medical, dental, vision, life and disability insurance
  • 401(k) retirement plan
  • Tuition assistance
  • Annual bonus

Job title

Field Service Technician

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $70,000 per year

Degree requirement

Associate's Degree

Location requirements

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