Manage payroll processing and regulatory compliance for assigned clients. Support client requests, contribute to reporting, and supervise payroll team members.
About the role
- Payroll and HR Operations Coordinator supporting payroll and HR operations for Control Risks. Partnering with the US HR Team to deliver accurate payroll and essential HR operational support.
Responsibilities
- Prepare, audit, and process multi-state payroll inputs including new hires, terminations, pay changes, bonuses, commissions, reimbursements, and corrections.
- Review and validate employee timecards prior to payroll submission.
- Administer payroll updates including pay rates, tax elections, deductions, and direct deposit changes.
- Assist with payroll previews, reconciliations, audits, state tax account maintenance and year-end activities such as W-2 processing.
- Maintain payroll documentation and ensure compliance with federal, state, and local regulations.
- Respond to employee payroll and benefit inquiries with a high level of professionalism.
- Maintain payroll process documentation and support continuous improvement initiatives.
- Support annual compliance reporting and audits, including State Pay Data, EEO, 401k Auditing and other state compliance requirements.
- Utilize UKG and related payroll/timekeeping systems.
- Coordinate onboarding and offboarding processes, ensuring accurate system updates.
- Process employee lifecycle changes including transfers, promotions, and status changes.
- Process all employee leave of absence and associated payroll actions.
- Maintain accurate employee records within HR and payroll systems.
- Support performance management processes and employee relations matters in partnership with HR leadership.
- Assist with compliance training tracking, records and required reporting.
- Support HR projects and initiatives across Control Risks in local jurisdictions.
- Participate as a member of our global HR Shared Service team, providing a consistent HR processes across all offices.
- Support benefits enrollments, life events, and terminations.
- Serve as liaison between employees, benefits providers, payroll, and HR.
- Assist during open enrollment and benefits audits.
- Track and process invoices related to benefits and HR vendors.
Requirements
- Fluency in English
- Bachelor's degree preferred, or experience in lieu
- 2+ years of payroll or HR operations experience with significant payroll responsibility.
- Hands-on experience with UKG payroll systems.
- Experience processing multi-state payroll.
- Working knowledge of payroll compliance and HR best practices.
- Experience supporting onboarding, offboarding, and benefits administration.
- Preferred: Relevant certifications (e.g. aPHR, SHRM-CP, etc.)
- Preferred: Experience using HR information systems and Microsoft Office
- Preferred: Experience working within a diverse, international environment
- Preferred: Fluency in Spanish.
Benefits
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
- As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
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