Quality Assurance Intern supporting Operations at a growing fintech firm focused on credit card servicing. Engaging in quality audits and gaining valuable experience in business operations.
Responsibilities
Support process- and audit-focused quality assurance initiatives within the Operations team
Conduct quality audits using established QA checklists and defined procedures
Document audit findings, exceptions, and control gaps with a high level of accuracy and detail
Maintain exception logs and assist with trend analysis to identify recurring issues and process risks
Support root-cause analysis efforts and assist in developing recommended corrective actions
Assist with maintaining and updating standard operating procedures, control documentation, and audit logs
Participate in internal audits and assist with testing process changes
Support risk mitigation and continuous improvement initiatives across operations
Requirements
Currently enrolled in an undergraduate degree in Business Administration, Finance, Operations Management, Communications, Data Analytics, or related field
Available to work 40 hours per week for the 10-week summer program: June 2nd – August 6th, 2026
Strong attention to detail and organizational skills
Basic understanding of quality assurance, process improvement, or auditing concepts
Proficiency with Microsoft Excel and Microsoft Office tools
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