Compliance Manager overseeing policy compliance for financial technology company specializing in credit cards. Leading policy development and management, collaborating with various stakeholders to ensure regulatory compliance.
Responsibilities
Lead the development, review, and revision of organizational policies, procedures, and guidelines
Ensure policies are aligned with current laws, regulations, and industry best practices
Collaborate with cross-functional teams (e.g., legal, compliance, risk, and operations) to draft and update policies
Monitor changes in relevant regulations and laws to ensure policies remain compliant
Implement new regulatory requirements into existing policies and procedures
Advise management on policy implications related to regulatory changes
Support the effective implementation of policies across the organization
Develop curriculum and deliver training materials or programs to ensure employees understand new or updated policies
Ensure policies are consistently applied across all departments and functions
Work closely with senior management, department heads, and external stakeholders (regulators, industry groups) to gather input and feedback on policy development
Provide expertise and guidance on policy-related matters to senior leadership and staff
Monitor the implementation and adherence to policies within the organization
Collaborate with internal audit, risk, and compliance teams to identify gaps or areas of non-compliance
Recommend corrective actions when policies are not being followed or when gaps are identified
Maintain accurate records of policy documents, revisions, and approvals
Prepare reports for senior management or the board of directors regarding the status of policy implementation and compliance
Conduct periodic reviews of existing policies to ensure their continued relevance and effectiveness
Drive initiatives to improve organizational policies, ensuring that they meet both legal requirements and business objectives
Review and approve marketing materials and evaluate customer-facing correspondence to ensure alignment with federal and state regulatory requirements
Provide clear, actionable compliance guidance and feedback to business stakeholders
Collaborate with Legal team to interpret new or changing regulations and translate them into practical communication standards
Requirements
Bachelor’s degree in business, Law, Public Policy, Risk Management, or related field required
2+ years of experience in policy management, compliance, legal, or risk management roles
Certification in Compliance or Risk Management (e.g., CRCM, CCEP, or similar) is a plus
Robust knowledge of relevant industry regulations and compliance requirements
Exemplary research and analytical skills to assess regulations and their impact on policies
Excellent communication and interpersonal skills to engage with stakeholders at all levels
Attention to detail with a commitment to accuracy in documentation
Ability to manage multiple projects and deadlines effectively
Ability to lead and influence teams and senior leadership in policy matters
Creative thinking to resolve complex policy-related issues
Ability to work effectively with internal and external stakeholders, fostering a culture of compliance and policy awareness
Integrity: Strong ethical standards with a commitment to ensuring the organization operates within legal and regulatory boundaries
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