Senior Analyst at Dentsu developing data science solutions for marketing. Leading client meetings and communicating insights to foster growth and performance.
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Hybrid Onboarding Analyst, Company Migrations
Posted 5 months ago
About the role
- Onboarding Analyst ensuring process quality during company migrations at Contajá, supporting clients and coordinating with teams. Part of Brazil's fastest-growing accounting service.
Responsibilities
- Actively participate in collecting and verifying documents from companies that are migrating from another accountant, via chat and phone calls.
- Handle and resolve client inquiries of lower complexity.
- Verify information provided by clients.
- Communicate with previous accountants to ensure an efficient transition.
- Open tickets for other departments.
- Complete spreadsheets and forms.
Requirements
- Basic experience in team training and support.
- Customer service experience.
- Experience/knowledge in process review.
- Intermediate Microsoft Office skills.
- Intermediate knowledge of contractual changes and corporate deregistrations.
- Intermediate knowledge of tax planning, HR (Payroll) and Accounting.
- Knowledge of workflows.
- Education:
- Bachelor's degree in Accounting, Business Administration or related fields (in progress).
Benefits
- 💚 Caju Benefits Card – R$500.00 monthly for you to use as you wish, not deducted from payroll and maintained during vacation.
- 💚 Unimed Health Plan – 100% paid by Contajá, with co-payment only when used. For dependents (spouses — heterosexual or same-sex couples, and children) the cost is 100% borne by the employee.
- 🥳 Birthday Day Off – your day, your way!
- 🏋️ Wellhub (Gympass) – access to gyms and wellness platforms.
- 💆 Telepsychology – up to 2 free sessions per month.
- 🍉 Telenutrition – up to 2 free sessions per month.
- 🤗 15% discount on laboratory tests at Dasa network.
- 🤗 30% discount on generic medications at Pague Menos and 20% on brand-name medicines.
- 📝 Partnership with Estácio – invest in your academic development.
- 🚀 ImpulsoJá Career Plan – more than a career plan, it’s your springboard to success! Learn how to move from one level to another, reach targets and achieve your professional goals.
- 🎮 Gamification – earn virtual coins throughout your journey and redeem them for prizes such as a Kindle, attendance at industry events, exclusive gifts and more.
Job title
Job type
Experience level
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Not specified
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