Hybrid Lead Product Designer

at Constant Contact

• Job title: Lead Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $127,600 - $159,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Waltham, United States

About the role

• Lead Product Designer responsible for shaping core products at Constant Contact. Creating user-centered design solutions for small businesses and driving design strategies within a collaborative team.

Responsibilities

• Own the design of key product areas—tackling complex workflows, feature usability, and consistency across our platform.
• Shape seamless user experiences that connect across tools and touchpoints, ensuring users feel clarity, control, and confidence at every step.
• Elevate product quality by defining UX/UI patterns, scaling design systems, and ensuring consistency across teams.
• Uplift the design team by sharing knowledge, providing actionable feedback, and leading by example.
• Partner with multiple product owners and engineering leads to define problems, align on vision and drive cohesive, connected design execution.
• Lead discussions that balance user needs, technical feasibility, and business goals, while maintaining a high bar for experience quality.
• Promote and scale design system adoption across teams to ensure visual and interaction consistency.
• Use qualitative insights and quantitative metrics to uncover experience gaps, validate design decisions, and measure success.
• Champion research, testing, and data to inform and validate your design decisions.
• Help grow a supportive, ambitious, and curious design culture by leading design reviews and ensuring design has a strong voice in shaping product strategy.

Requirements

• 8+ years of product design experience across web or mobile platforms.
• Proven track record designing complex workflows and shaping holistic user journeys.
• Skilled at driving design strategy and aligning teams around a shared vision.
• A portfolio that shows clean, thoughtful, user-centered work—especially examples of designing at scale.
• Strong skills in Figma, FigJam, and prototyping platforms.
• Experienced in coaching designers and elevating design practices.
• Excellent storytelling and communication skills—you know how to influence and get buy-in at all levels.
• Comfortable flexing between scrappy iteration and polished craft.
• Thrives in partnership, but can also take ownership and drive solutions forward.

Benefits

• A generous paid time off policy
• Health and welfare benefits including paid leave