About the role

  • Observability Engineer designing and implementing Splunk IT Service Intelligence solutions for enterprise clients. Collaborating with teams to optimize operational visibility and performance.

Responsibilities

  • Design, deploy, and configure Splunk ITSI solutions for enterprise clients
  • Develop service hierarchies, KPIs, glass tables, and episode review configurations
  • Implement entity modeling and service templates aligned with business services
  • Integrate Splunk ITSI with infrastructure, application, and cloud monitoring tools
  • Build correlation searches, threshold policies, and adaptive thresholding models
  • Optimize ITSI performance and scalability
  • Lead client workshops to define observability strategy and service modeling frameworks
  • Develop documentation, architecture diagrams, and operational runbooks
  • Provide mentorship to junior engineers and client teams
  • Support pre-sales activities, including solution design and technical presentations

Requirements

  • 3+ years of hands-on experience with Splunk Enterprise
  • 2+ years of experience implementing Splunk ITSI in production environments
  • Strong knowledge of IT operations and ITIL frameworks
  • Proficiency with SPL (Search Processing Language)
  • Experience with event correlation and alert tuning
  • Familiarity with AWS, Azure, or GCP
  • Strong communication and client-facing skills

Job title

Splunk ITSI Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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