Air Consultant managing travel arrangements and client expectations for BCD Meetings & Events. Ensuring SLA compliance and seamless customer service in planning and executing travel.
Responsibilities
Administrar eficientemente el manejo de las tarjetas de crédito asociadas a Convenciones BCD
Realizar bloqueos y reservaciones de viaje, a nivel nacional e internacional
Crear y gestionar las sábanas de vuelo necesarias
Proporcionar al cliente opciones de itinerario que se alineen con su política de viaje
Revisar y validar cotizaciones, emisiones y cierres contables relacionados con vuelos
Requirements
Cumplimiento riguroso de procesos y acuerdos de nivel de servicio (SLA)
Administración del manejo de tarjetas de crédito
Realizar bloqueos y reservaciones de viaje
Gestionar cambios y revisiones en la planificación
Mantener altos estándares en la atención al cliente
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