About the role

  • Project Coordinator managing requests and project activities at Concord, supporting operational needs and ensuring communication with stakeholders.

Responsibilities

  • Manage and triage incoming project and enhancement requests across multiple platforms, ensuring accurate intake, prioritization, and routing
  • Serve as the primary point of contact for new requests by clarifying scope, urgency, and business impact
  • Use Jira to intake, track, manage, and report on requests, tasks, and project activities
  • Collaborate with PMO team members and stakeholders to support operational needs and project delivery
  • Support Business Analysis by gathering, documenting, and validating requirements as needed
  • Assist with Project Management activities, including task and resource assignment
  • Maintain project documentation
  • Facilitate cross-functional communication to ensure alignment and timely updates
  • Support governance, intake, and change management processes
  • Ensure adherence to servicing processes, standards, and regulatory requirements

Requirements

  • Bachelor’s degree or equivalent relevant work experience
  • 2–5 years of experience in project coordination, project support, or a related role
  • Experience in the servicing industry (e.g., financial services, loan servicing, mortgage servicing, or similar)
  • Strong ability to assess, prioritize, and triage incoming requests
  • Excellent organizational, communication, and time management skills

Benefits

  • Competitive Salary
  • Grocery Tickets
  • Medical Insurance
  • Life Insurance
  • Dental Insurance

Job title

Project Coordinator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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