Onsite International Resourcing Vendor Manager – Group Professional Services

Posted last week

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About the role

  • Vendor Manager responsible for managing global partner relationships in IT services and delivering professional services skills. Collaborating with international teams to enhance service delivery across markets.

Responsibilities

  • Development of a Professional Services International Vendor/Partner network
  • Work closely with the GPS international pre‑sales and sales teams to understand current and future customer demand, support opportunity qualification, and advise on the best use of the international partner network or the need to source new partners
  • Collaborate with Partner and Resource Management colleagues to identify and secure the right skills and experience to ensure high‑quality delivery for customers
  • Where new partners are required, use market analysis, RFx processes and competitive tendering to identify, assess and select partners that meet customer requirements and deliver competitive service offerings
  • Develop and evaluate cost models, pricing agreements and commercial frameworks to support effective presales solutions and drive mutual value with partners
  • Build pricing and cost strategies that mitigate risk, aligns with billing and contractual obligations, and enables profitable service delivery
  • Maintain clear global pricing frameworks and tools that account for indexation, exchange rates and local regulatory requirements
  • Own and manage partner contracts to ensure legal compliance, mitigate risk and protect Computacenter and our customers
  • Ensure partners meet compliance requirements across standards, policies, Supplier Code of Conduct, certifications, financial health, ethical business practices and ESG commitments
  • Establish and maintain senior‑level relationships with partners to ensure alignment with Computacenter’s strategic objectives and customer expectations
  • Manage ongoing partner performance through risk management, conflict resolution and continuous improvement activities that enhance customer value
  • Work with wider business functions to leverage group scale, consolidate spend and ensure partner engagements follow agreed channels
  • Collaborate with portfolio and pre-sales teams to ensure partner‑delivered services align with the Computacenter service catalogue
  • Understand customer demand and match it with partner capabilities to support profitable growth
  • Work with pre-sales teams to shape bids, campaigns and framework responses, ensuring partner services are integrated into customer solutions
  • Partner with internal functions to ensure partner services effectively support Source (Product), Manage (Maintenance) and Transform (Deployment) solutions
  • Communicate and escalate compliance risks to management and key stakeholders

Requirements

  • Proven experience managing global vendor/partners/suppliers, ideally within IT services industry
  • Strong procurement capabilities (e.g., managing RFx / tender processes)
  • Commercial acumen with track record of pricing discussions and negotiations
  • Solid contractual knowledge, including managing legal agreements, performing due diligence and navigating global regulatory requirements
  • Relationship‑management skills, capable of influencing and negotiating with senior stakeholders internally and externally
  • Experience in international roles, with an understanding of cultural differences and the commercial dynamics of global service delivery

Benefits

  • Diversity and inclusivity
  • Collaboration and supportive relationships
  • Celebrating success and treating everyone with respect

Job title

International Resourcing Vendor Manager – Group Professional Services

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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