Hybrid Senior Learning Designer – Indigenous Cultural Capability

at Commonwealth Bank

• Job title: Senior Learning Designer – Indigenous Cultural Capability
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Brisbane, Australia

About the role

• Senior Learning Designer leading design and delivery of First Nations Cultural Capability Framework. Collaborating with Business Units to develop cultural awareness solutions and embed cultural safety across the organization.

Responsibilities

• Lead end to end program governance and delivery of the Frist Nations Cultural Capability Framework uplift.
• Partner with Business Units to identify gaps in current training and translate policy and legislative requirements into practical capability solutions.
• Design and implement Business Unit specific cultural awareness modules aligned to operational context and real workplace scenarios.
• Design practical, scenario based learning that helps people apply cultural capability in their day to day roles.
• Partner with internal and external providers to develop clear, accessible learning solutions.
• Pilot modules in priority areas and refine based on feedback and results.
• Embed cultural safety indicators, leadership accountability and system considerations into the framework.
• Measure program effectiveness and report progress, risk and impact to governance forums and executive stakeholders.
• Ensure alignment to compliance, policy and non financial risk obligations.

Requirements

• Lived experience as an Aboriginal and/or Torres Strait Islander person.
• Experience leading enterprise programs or significant initiatives.
• Experience designing and delivering cultural capability or organisational development work.
• Strong understanding of cultural safety and First Nations workforce considerations.
• Ability to influence stakeholders and work across a complex organisation.
• Experience turning strategy and policy into practical outcomes.
• Sound governance, risk and compliance awareness.
• Clear communication and facilitation skills.
• Ability to measure impact and manage competing priorities.
• Qualification in Human Resources, Organisational Development, Education, Community Development or related discipline, or equivalent experience.
• Experience working with digital learning providers or UX design partners.
• Experience within financial services or other regulated environments.
• Completion of cultural capability training and demonstrated application in organisational settings.

Benefits

• A culturally supportive recruitment process.
• Hybrid work options and cultural leave.
• Opportunities for professional growth, continuous learning and leadership development.
• Access to leadership programs and wellbeing support.
• Exposure to contemporary tools and technologies, including AI enabled learning platforms.
• The opportunity to contribute to meaningful work that supports our people and customers.