Hybrid Voice & Unified Communications Engineer – Freelance

Posted 1 hour ago

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About the role

  • Voice & Unified Communications Engineer delivering targeted voice architecture for critical banking operations. Developing structured migration plans and managing stakeholder communications effectively.

Responsibilities

  • Assess the current voice and UC estate across both banking entities: CUCM, Cisco Cubes, WebEx, trading turrets, voice recording
  • Define a target-state voice architecture aligned to the broader infrastructure transformation
  • Develop a structured migration plan to Cisco WebEx, incorporating full change management
  • Manage end-user impact and change communications for trading floor users
  • Evaluate and rationalise voice recording platforms, ensuring regulatory compliance requirements are met
  • Work with the network team to ensure QoS, connectivity, and resilience requirements are addressed

Requirements

  • 8-10 years of experience in Voice & Unified Communications
  • Technical requirements: Cisco Unified Communications Manager (CUCM), Cisco WebEx, Cisco Cube, Trading turret platforms, Voice recording platforms, SIP trunking, QoS for voice and UC
  • Understanding of MiFID II / FCA voice recording obligations in financial services
  • CCNP Collaboration or equivalent (advantageous)
  • Experience with soft client migration (Java-based to WebEx or Teams)
  • Microsoft Teams voice integration experience

Benefits

  • Standard Business working Hours
  • Special Considerations: We are committed to building an inclusive workplace and encourage applications from women and other under-represented groups in tech. All qualified candidates are welcome.

Job title

Voice & Unified Communications Engineer – Freelance

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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