Hybrid Business Analyst

at Coles Group

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hawthorn East, Australia

About the role

• Business Analyst developing and managing capital expenditure business cases for technology at Coles Group. Engage with senior stakeholders to influence and recommend investments aligned with company strategy.

Responsibilities

• Develop robust, end-to-end CapEx business cases for technology infrastructure investments, ensuring financial soundness and alignment to strategic objectives.
• Own and maintain the Lifecycle Management (LCM) Roadmap for store technology assets.
• Conduct advanced financial modelling—including ROI, NPV, IRR, and payback analysis—to support investment decision‑making.
• Assess and articulate commercial trade-offs, risks, and options for technology infrastructure initiatives.
• Manage lifecycle planning and product roadmaps for critical store technology assets (hardware, networking, store systems).
• Prepare and facilitate submissions through TAC Minor CAC, CAC, and broader governance processes.
• Engage, influence, and present business cases to senior stakeholders including Heads of Department, General Managers, and governance forums.
• Ensure all documentation and recommendations meet CPDM requirements and standards.

Requirements

• Proven experience developing end‑to‑end capital expenditure business cases for retail or technology infrastructure projects.
• Strong commercial acumen and the ability to simplify and clearly communicate investment rationale and trade-offs.
• Advanced Excel financial modelling skills, including sensitivity and scenario analysis.
• Experience managing lifecycle roadmaps and product planning for technology infrastructure assets.
• Familiarity with TAC Minor CAC, CAC governance processes, and CPDM.
• A strong background in technology infrastructure (hardware, networking, store systems, lifecycle management).
• Excellent written and verbal communication skills, with confidence presenting to executive-level stakeholders.
• Bachelor’s degree in Business, Finance, Economics, Information Systems, or a related field.

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.