Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
About the role
- Junior Administrative Analyst responsible for reports and project management at educational company. Collaborating with teams to enhance efficiency and implementing SAP for administrative tasks.
Responsibilities
- Prepare and analyze management reports using advanced Excel and data analysis tools;
- Manage projects from planning through execution using project management techniques;
- Conduct process analyses and propose improvements to increase the efficiency and effectiveness of activities;
- Use the SAP system to perform administrative tasks;
- Work collaboratively with teams to meet the needs of internal and external clients;
- Be proactive in identifying issues and proposing solutions;
- Stay organized to meet established deadlines and priorities.
Requirements
- Bachelor's degree in Business Administration, Economics, or related fields;
- Postgraduate degree in Project Management or related areas;
- Advanced Excel and SAP training;
- Project management certification (PMP, PRINCE2) is a plus;
- Good communication skills to interact with other areas of the company;
- Flexibility to handle changing priorities and demands;
- Teamwork skills to address the needs of internal and external clients.
Benefits
- Profit sharing: celebrating results is part of Cogna’s culture.
- Meal or food allowance: provided via a flexible benefits card.
- Health insurance: comprehensive medical plan with dependent coverage and cost-sharing.
- Dental coverage: available to help maintain your oral health.
- Scholarships for undergraduate and postgraduate studies: access to our educational units for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- SESC partnership: access to numerous opportunities to improve quality of life.
- Univers pharmacy agreement: discounts on a variety of medications.
- Corporate university: multiple learning paths and free courses in our corporate university to help you keep developing with us.
- Book discounts: benefits to purchase top titles from our publishers.
- Wellhub (Gympass): benefits to help you stay active in your daily routine.
- Ninho Program: a program dedicated to families expecting a new baby.
- Valoriza - Internal Recruitment Program: to boost your career through internal opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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