Project Manager role at PureSpectrum overseeing service project delivery and enhancing customer experience. Leading projects and team collaboration in a hybrid work setup based in Sydney.
About the role
- Delivery Leader for critical enterprise accounts at Coda, facilitating client engagement in a fast-paced global team environment. Mandarin fluency is required.
Responsibilities
- Relentless Execution & Stakeholder Alignment
- Proactive Alignment: You don’t assume alignment—you validate it. You’ll consistently communicate status, risks, and dependencies to both internal teams and clients.
- Timeline Management: You hold teams accountable. When risks emerge, you identify them early, escalate appropriately, and drive a resolution.
- Unblocking: You monitor for bottlenecks across Product, Design, and Engineering, intervening decisively to maintain momentum.
- Product Definition & Quality Leadership
- PRD Documentation: Translate client discussions into clear, structured Product Requirement Documents. You define flows, system behaviors, and edge cases with precision.
- Voice of the Customer: Deeply understand client workflows. You provide the context and rationale for product decisions when questions arise.
- Quality Gatekeeping: Use your "product sense" to review designs. If usability or execution quality falls short, you address it before release. We do not ship mediocrity.
- Strategic Account & Scope Management
- Scope Discipline: You manage the balance between client requests and delivery commitments—pushing back diplomatically while protecting time and quality.
- Bilingual Bridge: Act as the primary link between Mandarin‑ and English‑spea
Requirements
- Language Fluency: Native or professional fluency in Mandarin and English is essential.
- Strong Ownership: You drive decisions and follow up persistently. To you, silence is never agreement.
- Technical Fluency: You can engage credibly with engineering. You understand APIs and system architecture enough to assess trade-offs.
- Exceptional Documentation: You produce concise, actionable documentation with zero ambiguity.
- Relevant Experience: 2–5+ years in Delivery Management, PM, or Product Ops, ideally supporting enterprise B2B clients.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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