Onsite Bilingual Underwriting Operations Associate – 12 Month Contract

Posted 3 days ago

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About the role

  • Bilingual Underwriting Operations Associate at CNA handling underwriting analysis and account support tasks in a fast-paced environment. Focused on ensuring timely processing and quality documentation.

Responsibilities

  • Performs initial underwriting analysis and documentation inclusive of summarizing insured operations, set up and run initial pricing analysis.
  • Handles majority of endorsement referral requests without underwriting involvement such as analyzing and resolving endorsement referrals, make recommendations independently including agency engagement for clarification or missing information.
  • Establishes support needs for new and renewal policies (i.e., identify and gather relevant account information to quote or issue policies) with minimal interaction of Underwriter.
  • Analyzes account specific information and summarizes information and findings for Underwriter review (i.e. loss information, description of operations, financials, risk control reports).
  • Works as a liaison between the field and processing centers to ensure timely account set-up, clearing, rating, issuance and renewal prep activities.
  • Coordinates account processing and servicing.
  • Leads pre-renewal meetings to build renewal schedule of key activities (missing information, updated applications, etc.).
  • Independently prepares and executes underwriting/pricing exhibits including updated exposures, rating and pricing worksheets, and updated account information.
  • Manages account documentation and ensures file completeness and quality (correspondence, proposals, agreement letters, endorsements, cancellations, etc.).
  • Communicates with external producers/customers and serves as the first-line point of contact on account related matters while proactively identifying opportunities for up sell or account rounding.

Requirements

  • High school diploma, GED or equivalent experience
  • Bachelor's degree preferred
  • Typically a minimum of three years of related work experience in an office environment
  • Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation
  • Strong time management, analytical and communications skills
  • Demonstrated ability to work independently on multiple tasks
  • Demonstrated customer service experience and the ability to interact with a wide variety of people on a daily basis in person, via telephone and email
  • Strong knowledge of Microsoft Office Suite as well as other business-related software.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development
  • Wellness programs

Job title

Bilingual Underwriting Operations Associate – 12 Month Contract

Job type

Experience level

JuniorMid level

Salary

CA$26 - CA$33 per hour

Degree requirement

High School Diploma

Location requirements

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